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Warranty Policy

SkyOne Containers LLC  stands behind the quality of our equipment.

Last updated: April 2026

We stand behind what we sell and the work we do. Here’s exactly what’s covered—and what isn’t.

What’s Covered
 
Structural integrity (all containers):
Every container we sell is inspected before delivery. If you find a hole, broken seal, or door that won’t latch due to a defect we missed, contact us within 14 days. We’ll repair, replace, or credit—our call.
 
Workmanship on modifications:
If we add doors, vents, insulation, or electrical work, that labor is covered for 90 days from delivery. If a weld cracks, a seal fails, or a component we installed stops working under normal use, we’ll fix it at no cost.
 
Paint & coating (new/one-trip units only):
Factory paint on new containers is covered for 12 months against peeling or blistering under normal exposure. Cosmetic scratches from delivery or site placement aren’t covered.
 
What’s Not Covered
 
  • Normal wear: rust spots, fading paint, minor dents, worn floorboards on used units
  • Weather damage: hail, wind, flood, snow load, or corrosion from coastal/salty air
  • Site issues: settling, shifting, or damage from improper placement or foundation
  • Modifications you or a third party make after delivery
  • Cosmetic issues that don’t affect function (label residue, surface rust, color variation)
  • Containers used for hazardous materials, heavy machinery storage, or commercial loading beyond rated capacity
 
Used containers are sold as-is for cosmetic condition. We note major issues in the listing. If something was missed and affects function, we’ll make it right—but we don’t guarantee a used unit will look new.
 
How to Make a Claim
 
  1. Contact us within the coverage window
    Call (406) 434-1524 or email [email protected]
    Include your order number and photos/video of the issue
  2. We’ll review and respond
    Most claims get a response within 1 business day. We may ask for more details or schedule a quick inspection.
  3. Resolution
    If it’s covered, we’ll arrange repair, send parts, or issue a credit. If it’s not covered, we’ll explain why and can quote repair work if you want it.
Important Notes
 
  • Warranty is non-transferable. It applies only to the original buyer.
  • Coverage starts on the delivery date signed on your bill of lading.
  • We reserve the right to inspect the container in person before approving a claim.
  • If we replace a component, the warranty on that part doesn’t restart—it ends when the original coverage ends.
No warranty? Still need help.
Even if your issue isn’t covered, we’re happy to quote repairs or point you to local service providers. We’re based in Billings and answer our phones.
 
SkyOne Containers LLC
404 N 31st St #100
Billings, MT 59101
(406) 434-1524 | [email protected]